Will my phone work if my power is out?

You won’t be able to make or receive calls on the Ooma Telo during a power outage. However, if you have a cell phone, you can configure the “Call forward on Internet outage” feature to ring another phone number until power is restored. You can also download the Ooma app and have answer calls directly […]

Will my devices be able to connect to GCET’s WiFi?

Our wireless gateway broadcasts 802.11b/g/n and 802.11a/n/ac. In other words, pretty much any Wi-Fi capable device will be supported, however older devices may be limited to slower speeds due to individual hardware limitations.

What does the installation process for internet service look like?

During the installation, a qualified GCET technician will mount a small wireless transceiver on the exterior of your house or apartment. The placement of the transceiver will depend on where the closest GCET node is located. Then, the technician will run a single cable from the exterior into your home and connect it to the […]