Yes – you or another authorized adult (18+) must be available for the entire installation window or our technician won’t be able to complete the installation (it’s a legal thing). If you know you won’t be available, we can work with you to reschedule your installation time.

If you know that you won’t be available for your scheduled installation time, give us a call and we’ll be happy to help you reschedule. We do ask for at least 24 hours’ notice before the installation would have taken place.